My Energy Portal is now available for customers enrolled in Manage My Account to view energy usage data. AutoPay will resume Friday, February 26, 2021. Customers who want to cancel their enrollment in AutoPay can do so in Manage My Account or by calling (210) 353-6110 during regular business hours.  Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Economic Development

 

CPS Energy, by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C., is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.

Please help us in having the most updated information on your company by accessing the Supplier Classification Report to determine whether the classification for your company is current in CPS Energy’s Supplier Database. Search for your company’s name and review your expiration date.

Business Questionnaire will need to be completed and returned to us as soon as possible if the following applies:

  • Classification is expired.
  • Classification is to expire within 60 days.
  • Space for the “Expiration Date” is blank.
  • Company not listed.

Companies with expertise not included in the Supplier Classification Report are still be able to register and respond to solicitations.  If your company is interested in becoming a registered supplier for CPS Energy, please log on through our Supplier Registration Portal.  Registered suppliers receive notices of all bid opportunities for the Supplier Classifications selected.                         

If you have any questions regarding the Business Questionnaire or the Supplier Registration Portal, please contact a CPS Energy representative at (210) 353-2474.