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Whispering Oaks Service Reliability Project


Electric Transformer Replacement:  THIS PR0JECT HAS BEEN COMPLETED

Providing customers with reliable electric and natural gas service is a top priority for CPS Energy.  As part of this commitment, we have contracted Zachry Underground Utility Services to begin replacing transformers in in the Whispering Oaks Subdivision to increase the reliability of the existing electric distribution system.

A total of 37 transformers are scheduled to be replaced in the Whispering Oaks Subdivision beginning on August 7, 2017. The project is scheduled to be complete by the end of September 2017. Transformer replacement is a routine part of our maintenance program and play an integral role in providing your home with proper voltage.  

During this project, area residents may experience one or more unavoidable power outages. We will be sure to notify customers by phone one business day prior to work being performed. The call will provide the start time and duration of the outage. To update your contact information, please click on Manage My Account and login into your account.  You may also update your contact information by calling 210-353-2222.