My Energy Portal is now available for customers enrolled in Manage My Account to view energy usage data. AutoPay will resume Friday, February 26, 2021. Customers who want to cancel their enrollment in AutoPay can do so in Manage My Account or by calling (210) 353-6110 during regular business hours.  Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Manage My Account (MMA)

MMA is available for Residential and Business Customers

Manage My Account (MMA) - For Home
 
Manage My Account (MMA) - For Business

We make it easy and convenient to manage your CPS Energy account no matter where you go, as long as you have an Internet connection.

Login:  Click the Manage My Account button on the top of any page.  

What can you do in Manage My Account?

  • Access My Energy Portal
  • View and Print Current Bill
  • View Current Balance Due
  • Set Up Alert Preferences for power outages and monthly energy bills - Read More about Alerts
  • Pay By Check (free)
  • Pay By Credit Card (through our payment processor - $2.35 fee - Read More in the FAQs)
  • Set up a Payment Plan if you are unable to pay the full balance due
  • Reconnect service automatically when you pay your past due balance
  • Start / Stop / Transfer Service
  • Sign up for AutoPay or a Budget Payment Plan
  • View and print past bills
  • View Your Energy Usage
  • Update Mailing Address
  • Update Phone Number
  • Authorize Contacts
  • Manage Your Profile

See our Online Account Agreement.