Service Disconnections for non-payment resumed in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More info: NewsroomStorm Updates & Events

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Alternative Residential Meter Sockets


CPS Energy is responding to global supply chain issues with temporary exceptions to our Standard Residential Meter Socket Specifications to make it easier for customers to purchase meter sockets from local suppliers.

The table below lists temporarily acceptable meter cans by application, manufacturer and catalog number.

Meter Sockets

The temporary exception to CPS Energy’s Standard Codes for meter sockets may be lifted for new meter socket purchases at any time. The approved manufacturer and catalog list may change at any time. Please check the website frequently to stay apprised of changes as we monitor and respond to global supply chain issues.

If you would like us to review a meter can specification for an exception to the standards, please send the meter can specification document to