Please note: Our customer service centers are not taking credit cards payments at this time.
To make a payment, you can access Manage My Account or these other Payment Options.

Smart Meter Opt Out

 

Smart Meter Xchange Program Enrollment

 

Under CPS Energy’s Smart Meter Xchange Program, single family residential customers are provided the option to exchange a smart meter with a meter that requires a field visit.  To be considered for enrollment in the Smart Meter Xchange Program, please click on the button below and complete the form.

For questions about opting out, please email: meterexchange@cpsenergy.com or call 210-353-4264.  

 
 
Opt Out Fees

 

Note:

*Meter Xchange Program fees will not be charged if the meter Xchange Program application form is submitted to CPS Energy prior to Smart Meter installation.

 

During routine maintenance of electric or natural gas meters within our service territory, when applicable, CPS Energy reserves the right, when necessary, to replace an existing meter with a smart meter or in the case of a natural gas meter, an interface metering unit.  This includes but not limited to the following meters: off-site meter reads (OMR), analog meters, non-communicating meters or smart meters and all types of natural gas meters.