Scheduled Maintenance:  Starts Saturday, May 15, 2021 at 8:00 PM to Sunday, May 16, 2021 at 4:00 AM, the following systems will be unavailable: Customer Alerts, Outage Reporting via IVR and Online, the ability to accept payments via Western Union or EZPay and all secure web portals.

We continue to fight to protect customers from excessive fuel and purchased power costs from the February 2021 Winter Storm Uri. Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

We require the use of a face-covering and we will screen customers for COVID-19 symptoms before they enter any CPS Energy facility. Our modified customer service center hours are 10:30 am to 5:00 pm. Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Energy Generation

Creating power from multiple energy sources

The generation of energy to provide us with light, heat and other modern conveniences is often overlooked. Our customers get power from multiple sources including:

Natural gas – A clean-burning fuel with no sulfur dioxide emissions

Nuclear energy – Environmentally and economically friendly, CPS Energy owns 40% of the South Texas Project in Bay City, Texas. 

Coal – An abundant and affordable power source.  

Renewable energy – We leverage and continue to grow our use of several renewable energy resources: wind power, solar power and landfill gas.  

Don't forget energy efficiency, or conservation!  We offer a number of programs for residents and businesses to lower their energy bill and reduce community energy consumption.

 
 

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