Natural gas is delivered to more than 60 million customers by 300,000 miles of underground pipelines throughout the United States. Even if you don’t use natural gas, pipelines may be located near you.
Before you begin any digging, Texas law requires you to call 811 at least 48 hours before beginning a project. CPS Energy or other service providers will mark the location of underground gas lines at no cost to you.
If you suspect unauthorized activity either in or near a CPS Energy facility or pipeline, call (210) 353-4357 (HELP).
What should I do if I smell a strong odor of gas (smells like rotten eggs)?
What should I do if I smell a faint odor of gas?
Should I use my oven to heat my home?
What should I do in case someone becomes a victim of carbon monoxide poisoning?
What should I know to keep children safe around heaters and pipes?
What do I need to know to be safe around gas space heaters?
What routine maintenance do my natural gas appliances need?
What routine maintenance does CPS Energy perform on their pipelines?
Do you have a natural gas safety tip sheet?
Information regarding the Natural Gas Excess Flow Valve Customer Notification.
Who is Gaston and what is the smart sniffer?
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?