Since 2015, CPS Energy’s electrical distribution system has experienced at least 47 service outages directly attributed to Mylar balloons; negatively impacting over 40,000 customers.
Mylar balloons, also known as foil balloons, are often chosen over traditional latex balloons due to their shiny appearance and durability. The shiny appearance is due to a metallic coating, which can conduct electricity. They are generally safe; however, if they escape or are released, they can come into contact with overhead electrical equipment and power lines resulting in safety concerns and service interruptions. These interruptions may take quite a while to resolve due to our need to identify the cause and location of the interruption. Additionally, if a person is holding a balloon which contacts an energized line, the balloon and individual can become part of the electrical path to ground, resulting in serious injury or even death.
CPS Energy would like to encourage you to use and dispose of Mylar balloons safely. Please do not allow them to escape or be released, help us promote safety and avoid service interruptions.
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Issues can be reported by calling 210-353-2222 or by email, email@example.com.