Service Disconnections for non-payment resumes in September as we move toward normal business operations. Read more here  If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at Stay up to date by following us on Facebook and Twitter.  More updates: Newsroom and Storm Updates

We encourage the use of a face-covering at any CPS Energy facility. Our customer service center hours are 7:45 AM to 5:00 PM Monday-Friday. If you have tested positive, or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance.  Please do not visit our customer service center if you have COVID-19 symptoms.

Upcoming Events


WESTSIDE - CPS Energy Service Center
Every Monday from 9am – 12pm & 1pm – 4pm
803 Castroville Road, Suite 406 at Las Palmas Center
San Antonio, TX 78237

SOUTHSIDE  - CPS Energy Service Center
Every Tuesday from 9am – 12pm
660 S.W. Military Drive at Shopper's City Mall
San Antonio, TX 78221

NORTHSIDE  - CPS Energy Service Center
Every Wednesday from 9am – 12pm
754 NW Loop 410, Suite 102 
San Antonio, TX 78216

EASTSIDE  - CPS Energy Service Center
Every Thursday from 9am – 12pm
4525 Rigsby Avenue, Suite 112
San Antonio, TX 78222

Tuesday, July 20, 2021 from 2pm – 4pm
3350 E Commerce St
San Antonio, TX 78220

Thursday, July 29, 2021 from 1pm – 4pm
2200 W Commerce St
San Antonio, TX 78207

Wednesday, August 4, 2021 from 1pm – 4pm
200 N Park Blvd
San Antonio, TX 78204


Watch Past Events


Watch Past Community Fairs:  Playlist for All People First Community Fairs

Watch Past Virtual Events:  Playlist for Facebook Live Chats